Roundtrip Support

Questions, problems, or something to report? Email support@ourroundtrip.com and we'll get back to you.

Common questions

How do I join a trip?

Open the invite link someone sent you, or go to Roundtrip, tap First time here, and enter the invite code. Make a login with any email you check.

How do I invite people?

Open the trip's settings and tap Make an invite link. Share it by text, or show its QR code.

What's a circle?

A private group inside a trip, with its own messages, stops and a meter you name. Only members see it, plus the parents of any kid in it. Find it under People → Circles.

How do kids use it?

On Games or in Settings, tap Hand to a kid. They get their games, stamps and today's plan; getting back out takes your 4-digit code.

I forgot my password.

Ask the person who invited you, or email us, and we'll help you back in.

How do I delete my account?

Settings → Delete my login. See the Privacy Policy for what that removes.

How do I report something?

Tap the flag on any post or message, or block a person from their page. You can also email us.